Frequently Asked Questions
Does the price include set up and delivery?
Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Do you deliver to other cities?
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
Does the standard 4 hour rental time include your set up time?
No. We arrive early to set up so you get the entire rental time to play.
When do you set up?
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
We've rented some really dirty jumps from other companies in the past. Are they always that dirty?
No. The jump should be clean when you get it. Hopping With Harkleroad Inflatables cleans and disinfects after every rental.
Do we have to keep it plugged in the entire time?
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
What about parks? Do parks have electricity?
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
What payments do you take?
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
What if we need to cancel?
Please check out our policies page for details.
Do you require a deposit?
Yes all orders require a $50 Credit Card deposit. The are fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
If you have any other questions, please feel free to call us any time at: 912-856-8121
Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Do you deliver to other cities?
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
Does the standard 4 hour rental time include your set up time?
No. We arrive early to set up so you get the entire rental time to play.
When do you set up?
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
We've rented some really dirty jumps from other companies in the past. Are they always that dirty?
No. The jump should be clean when you get it. Hopping With Harkleroad Inflatables cleans and disinfects after every rental.
Do we have to keep it plugged in the entire time?
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
What about parks? Do parks have electricity?
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
What payments do you take?
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
What if we need to cancel?
Please check out our policies page for details.
Do you require a deposit?
Yes all orders require a $50 Credit Card deposit. The are fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
If you have any other questions, please feel free to call us any time at: 912-856-8121